It is of the utmost importance for us to protect the privacy and personal information of our site visitors and users.
Data Collection, Use, and Sharing
Control Over Data
You are free to contact us at any time to inquire about what information we hold about you, to change any of your details which need to be corrected or updated, or to express any concerns you have regarding our use of your data.
We take comprehensive steps to protect your information. Sensitive data is always encrypted, stored on our secure servers, and transmitted using the safest methods.
Shipping & Returns
Your satisfaction is of the utmost importance to us. If you are not completely satisfied with your purchase, you may return to the store within 14 days of receiving your products for a full refund. Within 30 days you are eligible for a store credit. Customer must provide receipt at time of return.
All escapeoutdoors.ca orders can be returned to our retail store or by return shipping. Please ensure to have a copy of your invoice when returning online orders. Customers shipping orders back to store for refund or exchange, are encouraged to add shipment insurance to return package, and shipping costs will be the responsibility of the customer. Please contact firstname.lastname@example.org for any issue with an online order.
escapeoutdoors.ca order returns will be processed within 5 business days from receipt of customer shipment and will be refunded to your credit card.
Clearance items purchased in-store and online discounted >40% are considered FINAL SALE.